Citrix Apps

Did you know that you could access your engineering applications such as AutoCAD, SolidWorks, MS Office, and others from any secure Internet connection? If you have never logged into EIC APPS,you will need to install the appropriate client to access your data from the FIU network.

This video explains how to resolve Citrix receiver not opening in Windows 10. When you try to open a Citrix application, you receive an error message.Trouble. An extra step is necessary when the VDA is on Windows Server 2012 R2, Windows Server 2016, or Windows 10 Anniversary Edition or later supported release. This affects connections from Citrix Receiver for Windows (version 4.6 through 4.9), Citrix Workspace app for HTML5, and Citrix Workspace app for Chrome.

Click here for INSTRUCTIONS

How to login to Citrix Apps

You must login to Citrix using your Novell username and password. If you are unable to login, go to the following link to change your Novell password: https://eic.fiu.edu/change-network-password/. There are two ways to utilize the EIC Apps remotely: you can download the Citrix client or log on through the web-based client. It is strongly recommended that you utilize the Citrix client, as not all EIC Apps work on the Web Interface.

USER NOTE: If the application asks you how many cores you would like to select, please do not choose more than two cores, as it will prevent it from running.

1. Go to http://eicapps.eng.fiu.edu
2. Login with your novell username and password.
3. In the domain type: EICAD
4. You can use all the applications that are available for you.
   **** If your password does not work with the Citrix client, you must change the password when you login to a computer that has the Novell client or use this website to change your password: https://eic.fiu.edu/change-network-password/

1. Not able to login to EICApps. “Your credentials are invalid. Try again or contact your system administrator. “

Please change your Novell password and try again. Click here to change/reset your password.
Once you have changed your password, make sure to clear your cache on your browser. To learn how, click here for instructions.

2. What type of operating system is supported?

Citrix is an independent platform and isn’t dependent on a specific operating system.

3. Can I use an iPad?

Citrix Receiver App For Macbook Air

Yes. Download the Citrix receiver app to use an iPad. Please follow instructions from above to download and setup Citrix App.

4. Where do I save my work?

The fastest method is to save your work on the H: Drive. You may also save on the available local drives.

5. Why is there a delay or why are the applications running slowly?

The delay and speed you may be experiencing is dependent on the speed of your internet connection.

6. What happens if I lose internet connection?

Login to EIC Apps and click on “reconnect online sessions”

7. Where can I get help?

If you are having trouble, please contact EIC Tech Shop or call (305)-348-3034.
You can also submit a support ticket through the EIC Help Desk here.

Citrix has replaced the Citrix Receiver with the Citrix Workspace app. In most cases, the Workspace app is backward-compatible, and should not require additional maintenance. If auto-update is enabled on your device, the app should update automatically. You'll notice a blue Citrix icon in your system tray or App Store representing the Workspace app.

You can download the latest version of the Workspace app at receiver.citrix.com.

For a list of the latest Workspace app downloads, see Citrix Workspace app downloads.

To learn more about the end-of-maintenance and end-of-life dates for previous receivers, see Lifecycle Milestones for Citrix Workspace app & Citrix Receiver.

Citrix Workspace app is a universal software client that provides secure, high-performance delivery of virtual desktops and applications.

At Indiana University, the app allows client devices to connect to IUanyWare, delivering a growing number of popular applications to students, faculty, and staff on or off campus. No additional application installation is required.

The Citrix Workspace app is available for many different types of clients, including (but not limited to) Windows, macOS, iOS (that is, iPad, iPhone, and iPod touch), and Android tablets and smartphones, providing a uniform experience across all clients.

To install the app and use IUanyWare, see Set up and use IUanyWare.

Citrix Receiver App For Iphone

Alternatively, if you prefer to access IUanyWare from a web browser instead of installing the app, use Citrix Receiver for Web; see Access and use IUanyWare with Citrix Receiver for Web.