• What Is Jabber Software
• Jabber Software How To Use

Cisco Jabber is a communication tool that allows you view others' availability status and access instant messaging (IM), voice, video, voice messaging, desktop sharing, and conferencing.

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To use Cisco Jabber on your computer or mobile device, you must first request access using the form below. You will receive an email when your access is approved.

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Specifications

System Requirements

Instructions

For laptops or desktops:

1. Request access to Cisco Jabber using the form below. You will receive an email when your access is approved.
2. Download the software for Windows or Mac.
3. Follow the prompts to install.
4. Follow the Log In steps.

Note: You may need to request assistance from your department’s IT team to install software.

For mobile devices:

1. Request access to Cisco Jabber using the form below. You will receive an email when your access is approved.
2. Download the Cisco Jabber software from the App Store (iOS) or Google Play Store (Android).

Request Cisco Jabber

Complete the form below to request access to Cisco Jabber.

What Is Jabber Software

If you’ve been in the market for products and services to enhance your company’s communications, you may have heard about Cisco Jabber. But what is it exactly? Cisco Jabber refers to a set of applications that allow users to connect with each other through voice, video, instant messaging (IM), desktop sharing, voice messaging and conferencing. Through these applications, you can see who is available and how you can contact them for instant collaboration.

Jabber doesn’t just allow you the option of communicating through a variety of formats; it also allows you to communicate through a variety of devices. Not only can you collaborate through your Mac or PC, but you can also download Jabber-enabled apps on your smart phone and portable wi-fi devices, giving you access to the people you need anytime, anywhere.

Jabber Software How To Use

With today’s increasingly remote and traveling workforce, it’s important to have flexibility with your communications and Jabber allows just that. No longer is it a hassle to share content or get in touch with those out of the office. For businesses that are smaller or perhaps just starting to incorporate video but don’t have the budget or physical assets to set up internal video conferencing capabilities, Jabber offers the opportunity to collaborate on a higher level and compete with larger organizations.

But why is Cisco Jabber any different from the other standard communications fare available? If you need to get in touch with a coworker, what is the benefit of using Cisco Jabber versus traditional texting, or even calling them directly?

Versus texting, it avoids charges from telephone carriers, so it’s nothing over the top, but can save you money. When compared to calling coworkers, it can be quicker and to the point instead of the potential for a lengthy phone conversation. Let’s be honest, we all know those who like to gab. Plus, it allows communications while in the middle of meetings or other events where you don’t have the ability to stop and talk right then. But really, that’s no different than what most people already do with their smart phones, so why bother?

The difference with Jabber is that it’s more about the actual platform and the ability to incorporate the content directly into CRMs and ensure information is being used appropriately for security reasons. Businesses usually prefer something that’s their own and internal because of this. Cisco Jabber allows businesses to decide their own policies with regard to this sort of information. It lets them decide if they want to log the chat text sent through the corporate system for compliance or reporting. The company can control IM policy and restrict who can IM each other or see each other’s presence. An example would be perhaps the CEO doesn’t want the whole company to see when he’s busy or not or be able to IM him directly, with the exception of select employees. Plus, this platform can be adapted to include vendors and clients and pretty much anyone you wish to include.

In addition to internal communications, Cisco Jabber facilitates secure communications with clients and other external people and groups. With Cisco Jabber for telepresence, people outside the network must have a client that allows calling standard SIP URI addresses. While this is an extra step versus using any other random web-based video conferencing product, it’s an easy and quick set up. If you have clients or vendors with whom you collaborate on a regular basis, it makes tracking efforts much easier than just hoping someone is taking notes somewhere. Jabber can be integrated with existing telecommunications and collaboration systems or can be implemented from scratch and even done through the cloud – whatever customized solution works best for the end users.

The options for Cisco Jabber are numerous. To learn more about this platform and how it can benefit your business, give us a call at (877) 663-7971 or email us at info@onepathsystems.com today.