Outlook Stuck On Determining Changes

Outlook for mac stuck on determining changes

I’m using an Exchange account and upon opening Outlook it says “Updating this folder”. After a while it changes to “This folder is up to date” and then to “All folders are up to date”.

Using the latest 16.x.6663. I haven't used Apple Mail in a while so I started it and let it sync up. Realizing it's still not working well I went back to Outlook for Mac. It's not syncing any email, I tried restarting the service and even rebooting. I login via web mail and see the inbox has new mail. Outlook just says determining changes. Here is a quick tip on how to change that behavior. Change Copy and Paste Options. This tip should work for Outlook 2003, 2007, 2010 and probably most older and newer versions. This fix will only apply to emails that are being composed in HTML or Rich text. The first thing you need to do is open up Outlook and got to the Tools menu, then select.

Outlook Stuck On Determining Changes

Sometimes it also indicates which folder it is working on but not always.

Is there any way to find out which folder Outlook is synchronizing right now?

In general, Outlook will indeed display which folder it is currently syncing in the Status Bar.

Outlook stuck on determining changesOutlook stuck inbox determining changes

When it is not, it usually is syncing additional mailbox information and data such as the folder hierarchy, Views or Quick Steps.

Stuck

It also only displays “This folder is up to date.” or “Waiting to update this folder.” when it is building a connection or halting a current sync.


The Status Bar reports the current synching status of your Exchange Mailbox.

Changes

Microsoft Exchange Connection Status

Outlook Stuck On Determining Changes

To monitor Outlook’s synching processing more closely, you can open the Microsoft Exchange Connection Status dialog.

To do this, hold CTRL when clicking on the Outlook icon in the Notification Area and then select Connection Status… The sync activity is shown on the “Local Mailbox” tab.

Outlook For Mac Stuck On Determining Changes


Hold CTRL when clicking on the Outlook icon and choose Connection Status…

Outlook Stuck Inbox Determining Changes


The Microsoft Exchange Connection Status reveals more about Outlook’s current synching process. Aside from reporting the synching other than folders, you’ll often also see here how the synching for a specific folder is progressing in percentages.

Note: If you are using a POP3 or IMAP account and Outlook keeps indicating that it is “Synchronizing Folders” see; Synchronizing folders